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<h2 class="wp-block-heading">At WilliamsLB, we want you to love what you purchase. If you're not completely satisfied, we’re here to help.</h2>
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<h3 class="wp-block-heading">1. Return Eligibility</h3>
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<li>Returns are accepted within <strong>30 days</strong> of delivery.</li>
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<li>Item must be unused, in original packaging, and in resalable condition.</li>
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<li>Electronics and appliances must not be installed or altered.</li>
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<h3 class="wp-block-heading">2. Non-Returnable Items</h3>
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<li>Gift cards</li>
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<li>Clearance/final sale items</li>
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<li>Personalized/custom items</li>
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<li>Perishables or hygiene-related items (e.g., used kitchenware)</li>
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<h3 class="wp-block-heading">3. Return Process</h3>
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<li>Email <a>support@williamslb.com</a> with your order number and reason for return.</li>
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<li>You will receive return instructions and, if eligible, a return shipping label.</li>
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<li>Refunds are processed within <strong>5–10 business days</strong> after the item is received.</li>
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<h3 class="wp-block-heading">4. Refunds</h3>
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<li>Refunds will be issued to the original payment method.</li>
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<li>Original shipping costs are non-refundable unless the item was damaged or incorrect.</li>
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<h3 class="wp-block-heading">5. Exchanges</h3>
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<p>If you received a defective or damaged item, we’ll send a replacement at no additional cost.</p>
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<p><strong>Questions?</strong><br>Email us at <a>support@williamslb.com</a> .</p>
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